SHIPPING AND RETURNS
SHIPPING POLICY
All products are available for Exchange Only. We would gladly accept unworn merchandise within 30 days of delivery. You may obtain an exchange authorization by visiting our Exchange Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label.
You can either print a shipping label and drop off at designated location, or you can visit us at Aracelis Shoes Store (2372 W. Oakridge Road, Orlando, FL. 32809) bring your item(s) to meet the team and get your exchange immediately.
You will receive an email when your exchange is received and your refund has been processed. Shipping charges are not refundable and depending on the return method, there is $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items cannot be returned or exchanged.
RETURN & EXCHANGE POLICY
All products are available for Exchange Only. We would gladly accept unworn merchandise within 30 days of delivery. You may obtain an exchange authorization by visiting our Exchange Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label.
You can either print a shipping label and drop off at designated location, or you can visit us at Aracelis Shoes Store (2372 W. Oakridge Road Orlando, FL. 32809) bring your item(s) to meet the team and get your exchange immediately.